Proving that true trail-taming capability doesn’t have to come at an intimidating price the Rockhopper Expert is the culmination of 30 years of redefining the relationship between value and performance.

Start with a painstakingly engineered Premium A1 Aluminum frame, add in modern geometry that keeps one eye on efficiency and the other on confident capability, and you have the rock-solid foundation of our best Rockhopper yet.

Pair that with a parts list that just doesn’t quit (can we get a shoutout for RockShox’s Judy SoloAir fork and Shimanos’s always-in-charge MT-200 hydraulic disc brakes?), and you have a tubeless-ready, SRAM NX 1x12-equipped Rockhopper that’s absolutely prepared to fly.

• A heart of gold, presented in our lightweight yet durable Premium A1 Aluminum, the Rockhopper’s butted aluminum frame features hydroformed top and downtubes to keep weight low and strength high, all while providing increased standover clearance, slick internal cable routing, and dropper-post compatibility.
• To ensure that the Rockhopper offers both the best fit and best performance for every person, no matter their measure, we’ve paired each Rockhopper frame size with the optimal wheel size. The result is a Rockhopper to fit every rider and the assurance that every Rockhopper is rolling on the best-handling wheel for its frame size. 
• Beautifully beastly, Shimano hydraulic disc brakes pack a mean bite but deliver their power with a refined, intuitive feel to make for a package that punches way above its pay grade.
• Keep things simple with a durable 1x SRAM drivetrain with plenty of range and a clutch-equipped rear derailleur that keeps your ride quiet—and your chain on. 
• Pair dead-reliable hubs from Formula with our 25-millimeter internal diameter, hookless Stout rims for a strong, light, and durable wheelset hat trick. 

Here is the updated Shipping Policy for CycleGo, incorporating the new contact information you provided earlier.

🚚 CycleGo Shipping Policy

Order Processing

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification via email when your order has shipped.

Shipping Rates and Estimates

We are pleased to offer Free Shipping Worldwide.
Shipping Country    Estimated Delivery Time    Price
USA    3 to 7 business days (Monday – Friday)    Free Shipping
All Other Worldwide    4 to 8 business days (Monday – Friday)    Free Shipping

Total Delivery Time

The total delivery time includes both the processing time and the transit time.

    Processing Time: 1-2 business days (Monday – Friday).

    Transit Time (USA): 3-5 business days (Monday – Friday).

    Transit Time (Worldwide): 4-8 business days (Monday – Friday).

How do I check the status of my order?

When your order has shipped, you will receive a Shipment Confirmation email from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at contact@cyclego.shop with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If you are shipping to a P.O. box, we recommend checking with the specific carrier for any potential restrictions.

Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@cyclego.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our separate Refund Policy for full details.

📞 Contact Information

Email:   contact@cyclego.shop
Phone:   +1 (512) 325-7510
Address: 15 Waller St, Austin, TX 78702, USA