The new Tarmac is designed to go fast, there's no if's, and's, or but's about that—but it represents so much more than just aerodynamic prowess.

With a light-weight, Rider-First Engineered™ frame, it delivers the best-possible ride characteristics, no matter the size. So no matter what you have planned for your new Tarmac, its ready to help you achieve your goals—PRs, KOMs, or podium top-steps. One bike to rule them all.

With the new Shimano 105 Mechanical 12-speed group, along with some fast rolling tires in the Turbo Pro 700x26mm tires, this new Tarmac delivers performance at a more palatable price point.

• While aerodynamics were paramount to the Tarmac’s development, and to the development of all of our race bikes, weight was the co-pilot on this optimal race bike journey. Previously “aero bikes” always compromised in the weight department—the more drag you reduced, the more weight you gained. With the new Tarmac, our design philosophy was to keep it at, or below, the UCI weight limit out of the box, with no sacrifices to aerodynamics. And with the help of the FreeFoil Shape Library, tools like isotopic FEA analysis, and some engineering wizardry by the best engineers in the industry, we delivered a Fact 9r frame that weighs a mere 1010 grams, without giving up a gram of aero, stiffness or ride quality.
• Continuing our quest to develop the perfect race bike, we used our Rider-First Engineered™ philosophy to ensure that the new Tarmac is the most balanced, best handling Tarmac yet—no matter the size. With an army of the world’s best test riders from our three World Tour Teams — Boels-Dolmans, Deceuninck-Quick-Step, and Bora-hansgrohe — we made changes to the Tarmac based on their thousands of kilometers on the road. We balanced the ride quality between the front and rear end, so even the longest days in the saddle continue to be comfortable—all without giving up anything to the Tarmac’s legendary handling and race-winning snappiness.
• Building on the learnings from the Venge, the new Tarmac utilizes simple integration to create a clean, fast cockpit that’s easy to live with. We’ve improved the routing for any configuration — mechanical shifting, traditional stems, round bars, etc. — all while keeping its aerodynamic attributes. These same traits also make the new Tarmac easy to work on and easy to travel with. It’s a win-win.

Here is the updated Shipping Policy for CycleGo, incorporating the new contact information you provided earlier.

🚚 CycleGo Shipping Policy

Order Processing

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification via email when your order has shipped.

Shipping Rates and Estimates

We are pleased to offer Free Shipping Worldwide.
Shipping Country    Estimated Delivery Time    Price
USA    3 to 7 business days (Monday – Friday)    Free Shipping
All Other Worldwide    4 to 8 business days (Monday – Friday)    Free Shipping

Total Delivery Time

The total delivery time includes both the processing time and the transit time.

    Processing Time: 1-2 business days (Monday – Friday).

    Transit Time (USA): 3-5 business days (Monday – Friday).

    Transit Time (Worldwide): 4-8 business days (Monday – Friday).

How do I check the status of my order?

When your order has shipped, you will receive a Shipment Confirmation email from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at contact@cyclego.shop with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If you are shipping to a P.O. box, we recommend checking with the specific carrier for any potential restrictions.

Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@cyclego.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our separate Refund Policy for full details.

📞 Contact Information

Email:   contact@cyclego.shop
Phone:   +1 (512) 325-7510
Address: 15 Waller St, Austin, TX 78702, USA