One Bike to Rule All Trails
Capability, Control, Personalization

The all-new Stumpjumper 15 EVO obliterates every trade-off in the trail game. It’s the ‘Bike of the Year’ winning Stumpy 15 you know, turned up to 11—with a longer-travel 160mm FOX fork, external reservoir FOX FLOAT X shock, and a slacker headtube for next-level capability. Devour bumps like a big bike? Check. Short-travel control, playfulness, and efficiency? Double check. A heaping helping of personalization to make it perfect for the only rider who matters—you? Check, check, check.

At a Glance

• Use: Trail
• Frameset: FACT 11m carbon chassis and carbon link w/ SWAT
• Suspension: Front: 160mm FOX FLOAT 36 Factory, GRIP X2<br> Rear: 145mm FOX FLOAT X GENIE Factory
• Drivetrain: Shimano XTR Di2
• Wheels: Traverse SL II w/ I9 Hydra 2
• Weight: 30lbs. 11.6oz.

Here is the updated Shipping Policy for CycleGo, incorporating the new contact information you provided earlier.

🚚 CycleGo Shipping Policy

Order Processing

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification via email when your order has shipped.

Shipping Rates and Estimates

We are pleased to offer Free Shipping Worldwide.
Shipping Country    Estimated Delivery Time    Price
USA    3 to 7 business days (Monday – Friday)    Free Shipping
All Other Worldwide    4 to 8 business days (Monday – Friday)    Free Shipping

Total Delivery Time

The total delivery time includes both the processing time and the transit time.

    Processing Time: 1-2 business days (Monday – Friday).

    Transit Time (USA): 3-5 business days (Monday – Friday).

    Transit Time (Worldwide): 4-8 business days (Monday – Friday).

How do I check the status of my order?

When your order has shipped, you will receive a Shipment Confirmation email from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at contact@cyclego.shop with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If you are shipping to a P.O. box, we recommend checking with the specific carrier for any potential restrictions.

Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@cyclego.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our separate Refund Policy for full details.

📞 Contact Information

Email:   contact@cyclego.shop
Phone:   +1 (512) 325-7510
Address: 15 Waller St, Austin, TX 78702, USA